Versand
Shipping Policy
Last updated: April 21st, 2026
At Neurodazzled®, every item is made or prepared with care. Because we work with trusted production and fulfillment partners, shipping times may vary slightly — but we always aim to get your order to you as smoothly as possible.
Processing Times
All orders are processed within 2–5 business days.
During high-demand periods (launches, holidays), processing may take slightly longer. We appreciate your patience — good things take a moment.
Shipping Times
Switzerland
Estimated delivery: 5–10 business days
Europe
Estimated delivery: 7–14 business days
International (Rest of World)
Estimated delivery: 10–20 business days
Please note: these are estimated timeframes, not guaranteed delivery dates.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
We may occasionally offer free shipping promotions, which will be clearly stated on the website.
Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow a few days for tracking information to update after dispatch.
Customs, Duties & Taxes
For international orders, customs fees, import duties, and taxes may apply depending on your country.
These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Delays & External Factors
While we do our best to ensure timely delivery, Neurodazzled® is not responsible for delays caused by:
- Customs processing
- Postal service disruptions
- Weather or unforeseen circumstances
Split Shipments
As we work with multiple fulfillment partners, your order may arrive in separate packages.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier first.
Neurodazzled® is not liable for lost or stolen packages once marked as delivered.
Questions
If you have any questions about your order, feel free to contact us at:
📧 team@neurodazzled.com